Shipping policy

Last updated: October 19, 2026

Order Processing

Orders are processed within 2–5 business days after payment is confirmed. Business days are Monday through Friday, excluding holidays. Processing time is separate from shipping time.

Once an order has shipped, it is handled by one of our fulfillment partners.

Shipping Methods, Rates, and Delivery Estimates

Available shipping methods, shipping charges, and estimated delivery times are shown at checkout before you place your order. Delivery estimates begin after processing and are not guaranteed; actual delivery times can vary based on the destination, carrier, weather, and other conditions.

If we learn that an order cannot ship within the stated timeframe, we’ll contact you about the delay and provide the options available under applicable law.

Tracking

When tracking information is available, we’ll send it to the email address provided with your order. Tracking may take time to update after a package is handed to the carrier.

Shipping Address

Please review your shipping address carefully before submitting your order. If you need to correct it, email jp@upliftedgyms.com as soon as possible. We’ll try to make the change if the order hasn’t entered production or shipped. We can’t guarantee address changes after fulfillment has begun.

Delayed, Missing, or Damaged Packages

If your package is delayed, contact the carrier using the tracking information. You can also email us at jp@upliftedgyms.com and include your order number.

If tracking shows delivery but you can’t locate the package, check around the delivery area and with household members or neighbors, then contact us so we can help investigate.

If an item arrives damaged, defective, or incorrect, contact us as soon as possible and include your order number and clear photos. See our Refund and Return Policy for how we handle those issues.

Contact

For shipping questions, email jp@upliftedgyms.com.